Human resources departments provide important support and guidance to employees and managers during
times of crisis, with an understanding that the impact of a crisis extends beyond the workplace. To this end,
it’s important to convey honesty and credibility during any communication.
Honest communication should be to the point, objective, and factual, but delivered with empathy. This will give employees the information they need to remain productive and deliver company messaging to stakeholders, while at the same time helping remedy uncertainty and anxiety. Honest communication is integral both to the ongoing health of a business and to the psychological health of employees, so make this the basis of your HR crisis strategy.
Download this guide for top tips on communicating effectively.