Bringing our whole self to work has taken on a whole new meaning in the last 12 months and change continues to be a constant. What is the human approach to change?
- Acknowledge and accept the felt experiences of people
- Reflect on what people will be feeling, not just doing
- Use empathy and meaning to drive decisions
- Be there to support, not solve
Olivia Logan, Global Learning & Program Manager at Booking.com shares their journey and provides some incredible advice for HR leaders below.